Try frank at Shock Tech in Drayton Ont or Accelerated technologies in Buckhorn, both very good. I have never ventured into shock rebuilds, If you talk to them, they may recomend some changes for compression or dampening , due to your weight, set up and riding style,  How many KM on your sled ?  just wondering as I have about 7km and was thinking they may need freshening up, no leaks or issues that I am aware of, some guys rebuild every season ? anybodies thoughts on this ? and GO !   

Where would I go to learn how re-build my shocks.  Is this any easy dyi task?  Or are we into a more technical job?  I’m the guy that will do all of my own services, swap tracks, bearings, etc.  Have never really got into motors, clutches or shocks.  Is there much to the shocks?  A lot of tooling to buy?

That seems odd, doesn’t it….or perhaps a minor oversight and once realized missing, too late to get a copy or needed an additional insured added, etc… Most insurance companies automatically send the COI annually to their clients upon renewal based on the previous year.  Did the OFSC change insurance companies perhaps for this year or with no past activity for this region, what was needed was not on file.  sucks regardless. 

Ordered ours shortly after going on sale. They arrived this week, picked them up on our most recent trip to Dub. Ski

Yes volunteers are covered, when a MOU is acrive.