I don't know about the ditches but the fields here are the same, when I dug through the top crust on the packed trail there was water on the ground underneath.
What more is there to update - are you wondering if a refund was actually issued or not - I imagine it was, otherwise there would be justification to continue the discussion I would think?
Otherwise, product never received and refund issued......and moving on to another option - you generally do not continue to kick the dead horse once you are done with the transaction by means of cancelling it.