Baylaker Posted March 30, 2022 Share Posted March 30, 2022 Just an update and it might help ease other peoples minds incase they’re waiting on a confirmation email as well. Mike @ Rickwards assured us they ordered our sled (which we weren’t doubting) and also sent us confirmation on their end that they had ordered it. Mike explained that last year out of the allotted amount of sleds they were given, about a third of the people didn’t receive a confirmation email from Polaris, but that they all received their sleds. So if you haven’t received a confirmation email, no need to worry. 4 Quote Link to comment Share on other sites More sharing options...
PISTON LAKE CRUISER Posted March 30, 2022 Share Posted March 30, 2022 49 minutes ago, Baylaker said: Just an update and it might help ease other peoples minds incase they’re waiting on a confirmation email as well. Mike @ Rickwards assured us they ordered our sled (which we weren’t doubting) and also sent us confirmation on their end that they had ordered it. Mike explained that last year out of the allotted amount of sleds they were given, about a third of the people didn’t receive a confirmation email from Polaris, but that they all received their sleds. So if you haven’t received a confirmation email, no need to worry. Congratulaions on your new sled purchase! Hopefully all will work out properly in the end. With all the technology being used today, its hard to understand why all purchasers would not get the confirmation email. I would think it would be automatically generated when the order is first processed. Personally, I would be thinking about not receiving one right until the new sled arrived. I think it's really poor customer service on the part of Polaris to miss this part of the sales process for some purchasers. JMHO 2 Quote Link to comment Share on other sites More sharing options...
Puggz Posted March 30, 2022 Author Share Posted March 30, 2022 8 Quote Link to comment Share on other sites More sharing options...
Sksman Posted March 30, 2022 Share Posted March 30, 2022 5 hours ago, Baylaker said: Just an update and it might help ease other peoples minds incase they’re waiting on a confirmation email as well. Mike @ Rickwards assured us they ordered our sled (which we weren’t doubting) and also sent us confirmation on their end that they had ordered it. Mike explained that last year out of the allotted amount of sleds they were given, about a third of the people didn’t receive a confirmation email from Polaris, but that they all received their sleds. So if you haven’t received a confirmation email, no need to worry. So was he able to determine where your sled is? Or when you will receive? Mine is in transit. Dealer was invoiced March 3 but as of March 28th sled was still sitting in Manitoba. Not that I am worried as now it will stay in crate in dealers storage facility until fall. I was told warranty for 2022 sleds must start by April 20 2022. 1 Quote Link to comment Share on other sites More sharing options...
PISTON LAKE CRUISER Posted March 30, 2022 Share Posted March 30, 2022 4 minutes ago, Sksman said: I was told warranty for 2022 sleds must start by April 20 2022. How could Polaris possibly get away with starting warranty on a new sled (or any other product) if it hasn't yet been delivered to the end user? It's hard to imagine that move even being legal. 2 Quote Link to comment Share on other sites More sharing options...
Nunz Posted March 30, 2022 Share Posted March 30, 2022 4 hours ago, Puggz said: Awesome, We ordered the same thing, You will love it!! Quote Link to comment Share on other sites More sharing options...
Puggz Posted March 30, 2022 Author Share Posted March 30, 2022 16 minutes ago, Nunz said: Awesome, We ordered the same thing, You will love it!! And maybe I'll see you at Peak's snow-check party in November 1 Quote Link to comment Share on other sites More sharing options...
Ox Posted March 30, 2022 Share Posted March 30, 2022 16 minutes ago, PISTON LAKE CRUISER said: How could Polaris possibly get away with starting warranty on a new sled (or any other product) if it hasn't yet been delivered to the end user? It's hard to imagine that move even being legal. While I agree with you on that, but in the end, does it matter if your warranty starts in April or in November? It's all the same off-season anyhow .... ??? 1 Quote Link to comment Share on other sites More sharing options...
Nunz Posted March 30, 2022 Share Posted March 30, 2022 31 minutes ago, Puggz said: And maybe I'll see you at Peak's snow-check party in November I will be there for sure. Quote Link to comment Share on other sites More sharing options...
PISTON LAKE CRUISER Posted March 30, 2022 Share Posted March 30, 2022 34 minutes ago, Ox said: While I agree with you on that, but in the end, does it matter if your warranty starts in April or in November? It's all the same off-season anyhow .... ??? Likely doesn't Ox, but it is the principle doing so that bothers me if indeed they intend to follow thrrough with it. 1 Quote Link to comment Share on other sites More sharing options...
Ox Posted March 30, 2022 Share Posted March 30, 2022 Of course - the other side of that is: If it doesn't matter, and it's the same off-season, then why not make it November? 2 Quote Link to comment Share on other sites More sharing options...
Baylaker Posted March 30, 2022 Share Posted March 30, 2022 3 hours ago, Sksman said: So was he able to determine where your sled is? Or when you will receive? Mine is in transit. Dealer was invoiced March 3 but as of March 28th sled was still sitting in Manitoba. Not that I am worried as now it will stay in crate in dealers storage facility until fall. I was told warranty for 2022 sleds must start by April 20 2022. They did not confirm where it is, to be honest I don’t think it’s even built yet. I really don’t know how the snow check process works though. They did say I should receive it in the fall sometime or shortly thereafter. I would assume my 2023 sled would start warranty upon delivery? There again, I don’t really know how it all works. Quote Link to comment Share on other sites More sharing options...
Baylaker Posted March 30, 2022 Share Posted March 30, 2022 7 hours ago, PISTON LAKE CRUISER said: Congratulaions on your new sled purchase! Hopefully all will work out properly in the end. With all the technology being used today, its hard to understand why all purchasers would not get the confirmation email. I would think it would be automatically generated when the order is first processed. Personally, I would be thinking about not receiving one right until the new sled arrived. I think it's really poor customer service on the part of Polaris to miss this part of the sales process for some purchasers. JMHO Yes I agree, Polaris should be making sure everyone receives a confirmation email. Even though I Trust rickwards, Its still going to be a thought in the back of my head. Quote Link to comment Share on other sites More sharing options...
tricky Posted March 31, 2022 Share Posted March 31, 2022 Baylaker, did you snow check your 2023, or did you put your name on a sled that Rickward's had ordered for their floor inventory? Quote Link to comment Share on other sites More sharing options...
Baylaker Posted March 31, 2022 Share Posted March 31, 2022 12 hours ago, tricky said: Baylaker, did you snow check your 2023, or did you put your name on a sled that Rickward's had ordered for their floor inventory? 23 Indy SP 650. Actually just got off the phone with customer service again, they said the order has been processed, the snow division just hasn’t sent out all the emails yet. The lady at Polaris customer service said I will be receiving a confirmation email soon. 4 Quote Link to comment Share on other sites More sharing options...
stoney Posted March 31, 2022 Share Posted March 31, 2022 I can see how not getting the email from Poo could cause some anxiety - anyone know if Doo normally does the same thing? I never received anything last year to confirm my Doo purchase, just the paperwork from the dealer. In the past when I bought new Cats, never received anything either other than a piece of paper from the dealer. Perhaps the email confirmation causes more issues than they are worth Edit: I forgot to include Yami - did or do they send email confirmations.... 1 Quote Link to comment Share on other sites More sharing options...
Nunz Posted March 31, 2022 Share Posted March 31, 2022 1 hour ago, Baylaker said: 23 Indy SP 650. Actually just got off the phone with customer service again, they said the order has been processed, the snow division just hasn’t sent out all the emails yet. The lady at Polaris customer service said I will be receiving a confirmation email soon. I know for our 2022's we ordered I only got the email for one of the sleds, I am wondering if it is at the dealership level if they arent entering the customer's email address. Or a glitch in the system, either way glad to hear your order is confirmed. 1 Quote Link to comment Share on other sites More sharing options...
scottyr Posted April 3, 2022 Share Posted April 3, 2022 On 3/30/2022 at 11:16 AM, Ox said: While I agree with you on that, but in the end, does it matter if your warranty starts in April or in November? It's all the same off-season anyhow .... ??? They want it registered and paid out so it will qualify for any Snow Check programs and for statistics. If it’s not registered Polaris cannot say it is SOLD when sending out shareholder and industry/market share reports. Quote Link to comment Share on other sites More sharing options...
Sledguy74 Posted February 20, 2023 Share Posted February 20, 2023 1 Quote Link to comment Share on other sites More sharing options...
Strong Farmer Posted February 20, 2023 Share Posted February 20, 2023 20 minutes ago, Sledguy74 said: Still at almost zero km’s. Some 2023’s left that might not sell. I have been watching them. Quote Link to comment Share on other sites More sharing options...
Sledguy74 Posted February 20, 2023 Share Posted February 20, 2023 11 minutes ago, Strong Farmer said: Still at almost zero km’s. Some 2023’s left that might not sell. I have been watching them. Just interested if a turbo is going to be on the S4 4-stroker for 2024 1 Quote Link to comment Share on other sites More sharing options...
Sledguy74 Posted February 20, 2023 Share Posted February 20, 2023 4 Quote Link to comment Share on other sites More sharing options...
Strong Farmer Posted February 21, 2023 Share Posted February 21, 2023 3 hours ago, Sledguy74 said: Just interested if a turbo is going to be on the S4 4-stroker for 2024 You buy turbo after last one Polaris had. 😆 650 is great looking good for a rap tourer in a few weeks 😎 Quote Link to comment Share on other sites More sharing options...
Sledguy74 Posted February 21, 2023 Share Posted February 21, 2023 1 hour ago, Strong Farmer said: You buy turbo after last one Polaris had. 😆 650 is great looking good for a rap tourer in a few weeks 😎 I had the last turbo they had and never had any issues with the engine 1 Quote Link to comment Share on other sites More sharing options...
Steve F6 Posted February 21, 2023 Share Posted February 21, 2023 So who's gonna pony up for the new MXZ xrs 850 turbo R? Launch mode on a 2 stroke. 1 Quote Link to comment Share on other sites More sharing options...
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