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Amosphere BEWARE


FrostyTheSnowman

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Anyone planning on staying at the Amosphere in Quebec be sure to get a breakdown of your charges with the sledders package while checking in. I was charged double. Nearly puked hah. Even after talking to them on the phone with a language barrier they insisted the bill was correct. After finally getting an email of the bill and breakdown they did in fact charge me double. MasterCard stop payment. :)

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Thanks, Frosty. Appreciate this type of info.  I always get a hard copy of the invoice.

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26 minutes ago, Canuck said:

Thanks, Frosty. Appreciate this type of info.  I always get a hard copy of the invoice.

I always ask for a hardcopy at checkout when traveling and if I do express checkout they slip a copy under the door in the middle of the night. It's frustrating though when you're in Quebec at a multinational chain like Marriott or Hilton and they insist they can't provide you an English copy.

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Weird.   I have stayed there several times and have never had an issue.   

 

We did NOT get the sledders package though.   Just rooms and paid our food/booze bills at the restaurant.   

 

They have a few girls who speak English fluently.   Just give them a call and explain.    I am sure they will sort it out.   

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14 minutes ago, scottyr said:

Weird.   I have stayed there several times and have never had an issue.   

 

We did NOT get the sledders package though.   Just rooms and paid our food/booze bills at the restaurant.   

 

They have a few girls who speak English fluently.   Just give them a call and explain.    I am sure they will sort it out.   

X2

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1 hour ago, FrostyTheSnowman said:

Anyone planning on staying at the Amosphere in Quebec be sure to get a breakdown of your charges with the sledders package while checking in. I was charged double. Nearly puked hah. Even after talking to them on the phone with a language barrier they insisted the bill was correct. After finally getting an email of the bill and breakdown they did in fact charge me double. MasterCard stop payment. :)

By any chance were you the only person staying in your room?

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31 minutes ago, lastzrt said:

Refuse to answer on the grounds you may incriminate yourself! lol

Is there a 'ballet studio' in Amos?

 

@30cal4me

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1 hour ago, PISTON LAKE CRUISER said:

By any chance were you the only person staying in your room?

Yes. They were wishy washy when the call was made to get the reservations even. Buddy had been there a few times before and the prices have been consistent. Not this time. 

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And don’t get me wrong. They were very pleasant to deal and talk with. Tried my best French as I could with basic grade 9 level. Lol. They always smiled and appreciated that as well. 

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11 minutes ago, FrostyTheSnowman said:

Yes. They were wishy washy when the call was made to get the reservations even. Buddy had been there a few times before and the prices have been consistent. Not this time. 

I was wondering if "the package" was based on double occupancy and therefore the 2 charges. Just a thought.

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18 hours ago, PISTON LAKE CRUISER said:

I was wondering if "the package" was based on double occupancy and therefore the 2 charges. Just a thought.

That’s what it appears. The first invoice didn’t really show it but then I received a breakdown of the bill and I was in fact charged more than they should have. 

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